Privacy Policy

Paws & Footprints Training Academy LLC

Effective Date: 01/27/2026

Paws & Footprints Training Academy LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, forms, and communications.

1. Information We Collect

We may collect the following types of information when you visit our website, fill out a form, book services, or communicate with us:

Name
Email address
Phone number
Pet information (name, breed, behavior concerns, training goals, etc.)
Appointment details
Payment-related information (processed securely through third-party processors; we do not store credit card numbers)
Communication preferences
IP address and basic website analytics data

2. How We Use Your Information

We use your information to:

Provide dog training services
Schedule and manage appointments
Communicate with you via email, phone, or text
Send appointment confirmations and reminders
Respond to inquiries
Improve our services and customer experience
Send important service-related updates

3. Text Messaging & Mobile Information

If you opt in to receive text messages from us, we may send you messages related to:

Appointment reminders
Scheduling updates
Service-related notifications
Client support communication

We do not send spam or sell your phone number.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS communications at any time by replying STOP to any message.

4. How We Share Information

We only share your information in limited circumstances, such as:

With service providers who help us operate our business (e.g., booking systems, CRM platforms, payment processors, email/SMS providers)
When legally required (e.g., court order or legal obligation)
To protect our rights, safety, or property

We do not sell, rent, or trade your personal information.

5. Data Security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Request deletion of your information (subject to legal and business requirements)
Opt out of marketing communications

To make a request, contact us using the information below.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites (such as payment processors or scheduling tools). We are not responsible for the privacy practices of those external sites.

9. Contact Information

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

Paws & Footprints Training Academy LLC
Email: info@pawsandfootprints.com
Phone: +1 (830) 476-7499
Website: https://www.pawsandfootprints.com/

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.